FAQ

To get to know our company and the flavouring world.

WHAT ARE FLAVOURING SUBSTANCES AND WHAT ARE THEY USED FOR?

Flavouring substances are used in food and beverage production. They cannot be consumed as such. The use of flavouring substances in Europe is governed by REGULATION (EU) N°. 1334/2008.

WHAT IS THE DIFFERENCE BETWEEN FLAVOURING SUBSTANCES AND NATURAL FLAVOURING SUBSTANCES?

The correct definitions are contained in Regulation (EU) N°. 1334/2008, articles 16 and 17. Basically, natural flavouring substances are made up of ingredients obtained from natural sources and can be defined as either “natural flavouring substances” or “natural flavouring substances of…” in product labels; whereas nonnatural flavouring substances are also made up of synthetic ingredients.

CAN I PURCHASE ANY BIOLOGICAL FLAVOURINGS FROM L’ITALIANA AROMI?

NO, you can’t. At the moment our flavourings are not certified as bio-based products.

IN WHICH INDUSTRIES CAN I USE L’ITALIANA AROMI’S FLAVOURINGS?

In the food and beverage industry.

CAN I USE L’ITALIANA AROMI’S FLAVOURINGS IF I HAVE A CRAFT-BASED PRODUCTION FACILITY?

Yes, you can, as long as the above-mentioned minimum order quantities are complied with.

CAN I USE L’ITALIANA AROMI’S FLAVOURINGS IF I AM A PRIVATE CUSTOMER OR OWN A BAR/RESTAURANT OR A SHOP?

NO, you can’t. L’Italiana Aromi only sells its products to industrial manufacturing companies that are active in the food and beverage industry.

CAN I USE L’ITALIANA AROMI’S FLAVOURINGS IN THE COSMETIC INDUSTRY?

NO, you can’t. We have chosen not to be active in that industry.

SHOULD I ALWAYS SPECIFY IN WHICH FINISHED PRODUCT I AM GOING TO USE THE FLAVOURINGS?

Yes, you should. The information on the final application helps you to identify the most suitable flavouring, as the manufacturing process of the product it is used in must be considered at all times.

HOW SHALL I MEASURE OUT THE FLAVOURING IN MY FINISHED PRODUCT?

The recommended amount is always stated in the technical data sheet.

CAN I ASK FOR A FREE SAMPLE TO CONDUCT LABORATORY TESTS?

Yes, you can. As a rule, we send a free sample, weighing 30 g for liquid flavourings and 50 g for powder flavourings respectively.

HOW LONG DOES IT TAKE YOU, ON AVERAGE, TO DEAL WITH AN ORDER?

On average, it takes us 2 weeks for liquid flavourings and 3 weeks for powder flavourings respectively. For the products that require a longer processing time, the delivery date is made known when the relevant offer is submitted. L’Italiana Aromi usually produces its flavourings as ordered, in order to make the most of their organoleptic properties.

DO ANY MINIMUM ORDER QUANTITIES APPLY WHEN MAKING PURCHASES?

Yes, they do. As a rule, the minimum order quantity is 20 kg. The minimum order amount is 20 kg for liquid flavourings, 100 kg for powder flavourings and 1000 € per order. Beware that the minimum order amounts are higher for some products, depending on our manufacturing plants.

CAN I GET A PRICE LIST?

The prices are sent at the specific request for flavourings with their relevant applications.

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Info

L'Italiana Aromi SRL
Via Lombardia, 24
20841 - Carate Brianza (MB)

Phone +39 0362 990053

sales@litalianaaromi.it